It is established in terms of personal confidentiality is published pursuant to Regulation (EU) 2016/679 of the European Parliament and until 27 April 2016 on the protection of individuals with regard to personal processing and in concerning the free movement of data and repealing Directive 95/46 / EC (General Data Protection Regulation).
Providing services in terms of commercial confidentiality and is committed to protecting personal information.
Privacy institutions are a purpose of information about how care will protect your personal data when you are not visiting the website and about information about your privacy rights, but about how law enforcement will protect.
This is notified in terms of the confidentiality is provided by in a language of use of the intellects, so that it can be used in navigation in key sectors.
This privacy notice is intended to provide you with information about how your service provider collects and processes your personal data through the use of this website, including any data you provide when you access this website (subscribe to our newsletter, purchase a product or service or participate in a contest).
This website is not intended for children and we do not knowingly collect data about children.
It is important that you read this privacy notice along with any other privacy information or processing notice that we may provide in certain situations when we collect or process personal data about you, so that you are fully aware of how. in which we use your data. This privacy notice completes the other notices and is not intended to overwrite them.
The service provider is the inspector and is responsible for personal data.
You have the right to make a complaint / notification at any time to ANSPDCP (National Authority for the Supervision of Personal Data Processing), the authority for the supervision of personal data in Romania. We would appreciate the chance to deal with your notification before calling ANSPDCP, so please contact us in the first instance.
Modification of the data protection notice and your duty to inform us of any changes.
It is important that your personal data, which we hold, is accurate and current. Please let us know if your personal data changes throughout your collaboration with our company.
Links to third parties
By personal data or information we refer to the information with which a person can be identified. Data in which the identity has been deleted (anonymous data) are not included.
We may collect, use, store and transfer different types of personal data about you. The data is grouped as follows:
– Identity data includes (name, surname, username or a similar identifier, appellative)
– Contact details includes (billing address, delivery address, email address, phone number)
– Financial data includes (bank account)
– Data on transactions includes (details on the chosen payment method, necessary details on the purchase of products / services provided by our company)
– Technical data includes (internet protocol – IP address, authentication data, browser type and version, time zone, operating system, platform type and other technologies or devices used to access the website)
– Profile data includes (username and password, your purchases and orders, your interests and preferences, feedback, survey results)
– Usage data includes (information on how you use the website, products or services)
– Marketing and communications data includes (your preferences regarding our marketing or third parties and your preferences for communications)
You can also collect, use and store aggregate data such as statistical and demographic data for any purpose. Aggregate data may be derived from personal data, but from a legislative point of view it is not considered personal data because this type of data does not directly or indirectly reveal your identity. For example, we may aggregate usage data to calculate the percentage of users who access a specific page or section of the website. However, if we intersect and correlate the Aggregate Data with your personal data so that you are directly or indirectly identified, we will consider and treat the correlated data as personal data that will be used in accordance with the provisions of this privacy notice.
We do not collect any special category of personal data about you (this category includes details about race or ethnicity, religion or belief, sexual orientation, political choices and other sensitive information). We also do not collect any information about criminal convictions or crimes.
Failure to provide personal data
In situations where it is necessary to collect personal data provided by law or within the contractual provisions with you and you fail to provide this data, when requested, we may not be able to perform the services or deliver the products contracted or we try. to contract them. In this case, we may need to cancel an order, product or service provided by us, but we will notify you if applicable at that time.
We use various methods to collect data from and about you, including by:
You may provide us with your personal data (Identity Data, Contact Data, Financial Data) by filling out forms or by mailing to us by phone, mail, email or other direct interactions. These types of interactions include the personal data you provide when:
- Order or purchase products or services offered by our company
- Create an account on the company’s website
- Subscribe to the company’s services or information
- Request the sending of marketing campaigns by our company
- Register for a contest, promotion or survey offered by our company
- Give us feedback
Automated technologies or interactions.
To the extent that you interact with our website, it is possible to automatically collect Technical Data about the devices used, actions and navigation models. We collect this personal data by using cookies, server sessions or other similar technologies. (We may also receive technical data about you if you visit other websites that use our cookies). For more details, please check the Cookie Use Policy.
Third parties or sources available to the general public.
We may receive personal data about you through various third parties (and public sources) as set out below:
– Technical data provided by the following third parties:
– Service providers / data analysis (Google Analytics, Google Analytics Ecommerce, StatCounter and other monitoring systems)
– Networks and promotion channels (Google Adwords, Google Remarketing, affiliate systems, Social Media – Facebook, Instagram, Twitter, YouTube and other social networks used)
– Websites aggregating offers or price comparators (Compari.ro, ShopMania.ro, Cauti.ro. Okazii.ro, Price.ro)
– Online chat solutions and services (SmartSupp)
- Online card payment processors (NETOPIA – mobilPay, EuPlatesc, PlatiOnline)
- Cloud billing systems
- Automatic AWB issuance systems for courier companies
We will use your personal data only within the legal limits allowed. In most cases, we will use your personal data in the following situations:
- If necessary, we will issue or conclude a contract with you.
- If personal data is necessary for our legitimate interests (or those of third parties) and your interests and fundamental rights do not exceed our legitimate interests.
- If we must comply with legal obligations and provisions.
In general, we do not rely on consent as the legal basis for processing your personal data except in connection with the transmission of such data to third parties for direct email marketing communications or text messages.
You can contact us at any time, in order to withdraw this marketing communication agreement through the contact form on the site.
The purposes for which personal data are used
In the table below you will find a description of all the ways we intend to use your personal data, but also what are the legal / legislative bases we use to use this data. We have also identified our legitimate interests where appropriate.
It should be noted that we may process personal data for more than one legal basis, depending on the specific purpose for which we use your data. Please contact us if more details are needed about certain legal bases on which we rely on the processing of your personal data, if more than one purpose has been stated below:
Purpose / Activity – To register as a new customer.
Data types – Identity data, Contact data
Legal basis for processing – Data required to exercise a contract with you.
Purpose / Activity – To process and deliver the order, including:
- Management of payments, commissions and fees
- Collection and / or recovery of amounts of money due
Data types – identity data, contact data, transaction data, marketing data and communications.
Legal basis for processing:
- Data required to exercise a contract with you
- Data necessary for our legitimate interest (to recover debts to us, if applicable).
Purpose / Activity – To manage the relationship with our company, including:
- Request a review or conduct a market study.
Data types – identity data, contact data, transaction data, marketing data and communications
Legal basis for processing:
- Data required to exercise a contract with you.
- Data necessary to comply with a legal obligation.
Purpose / Activity – To allow you to participate in a raffle contest, competition or poll
Data types – Identity data, Contact data, Profile data, Usage data, Marketing and communications data.
Legal basis for processing:
- Data required to exercise a contract with you.
- Data necessary for our legitimate interest (to observe how customers use our products / services, to develop our business).
Purpose / Activity – To manage and protect our business and this website (including resolving any technical issues, data analysis, testing, system maintenance, support, reporting and hosting data, goods and services that may be of interest to you).
Data types – Identity data, Contact data, Technical data, Usage data, Profile data.
Legal basis for processing: Data necessary for our legitimate interest (to carry out the activities of our company, to provide administration and IT services, network security, to prevent fraud, in the context of a restructuring of our company).
We want to offer you options regarding the use of certain personal data, especially in terms of online marketing and advertising. We have created this privacy notice so that you can make certain decisions regarding the use of your personal data and through the mechanisms below.
Announcements and promotional offers
We may use your personal data (Identity Data, Contact Data, Technical Data, Usage Data, Profile Data) to form an opinion on what you believe you want to buy or need or need. might be interested. This is how we can decide which products, services or offers may be relevant to you.
You will receive marketing communications from us if you have requested information from us, purchased goods or services from us or provided us with your data when you participated in a contest or entered a promotion and each of the situations mentioned, you have not given up the marketing communications sent by our company.
Marketing activities provided by third parties
We will ask for your express consent before providing your personal data to any third party outside the service provider for marketing purposes.
You may request that we or third parties stop sending marketing messages at any time by logging into your account and checking or unchecking the relevant boxes to adjust your marketing communications preferences or by selecting the opt-out links in any marketing message sent or you can contact us directly whenever you want, through the contact form.
In cases where you waive the receipt of marketing messages, this waiver option does not apply to personal data provided as a result of the purchase of goods or services, guarantees or other transactions.
You can set your browser to refuse certain cookies or all cookies. You can also set your browser to warn you when websites set or access cookies. If you refuse or disable browser cookies, we inform you that certain sections of the website may become inaccessible or may not work properly.
For more information about the cookies used by our website, please see the „Cookie use policy”.
Changing the collection purpose
We will use your personal data for the purposes for which we collect it, unless we reasonably believe that we must use it for another reason, and the reason is compatible with the original purpose. If you would like to receive an explanation of how the processing of the new purpose is compatible with the original purpose, please contact us.
If it is necessary to use your personal data for an independent purpose, we will notify you and explain the legal basis that allows us to do so.
Please note that we may process your personal data without your consent or consent in accordance with the above rules, if this is necessary or permitted by law.
It is possible to provide your personal data to the parties listed below, for the purpose set out in the table in point 4.
- Internal third parties as defined in the Terms and Definitions
- External third parties as defined in the Terms and Definitions
- Certain third parties as referred to in point 4
- Third parties with whom we may merge or to whom we may sell, transfer parts of our business or assets. Alternatively, we may seek to merge or acquire other businesses. In the event of an organizational change, the new owners may use your personal data for specific purposes and in accordance with our instructions.
We ask all third parties to respect the security of your personal data and to treat this data in accordance with the law. We do not allow third parties providing us with services to use your personal data for their own purposes, but we will allow them to process your personal data for the purposes mentioned and in accordance with our instructions.
International data transfer
We do not transfer your personal data outside the European Economic Area (EEA).
We have applied appropriate measures to prevent accidental loss of personal data, unauthorized use or access, modification or disclosure of personal data. In addition, we limit access to your data to everyone in the company, such as employees, agencies and other third parties. They will only process personal data according to our instructions and will be subject to an obligation of confidentiality.
We have procedures in place to deal with any breach of personal data and we will inform you and any applicable regulatory authority of a breach if we are legally required to do so.
We will retain personal data for as long as is necessary to fulfill the purposes, including the purposes of meeting any legal, accounting or reporting requirements.
In order to determine the appropriate retention period for personal data, we consider the value, nature and sensitivity of personal data, the potential risk caused by unauthorized use or disclosure of your personal data, the purposes for which we process personal data and may achieve it by other means. applicable legal requirements.
Details about the retention period for different aspects of personal data (will be available in our data retention policy that you can request from us by contacting or presenting the table in point 4 above).
In certain circumstances you may ask us to delete the data: see [Request to delete data] below for more information.
In certain circumstances we have the possibility to anonymize personal data (so that they are no longer associated with you) for research or statistical purposes, in which case we can inform you without any additional notification.
In certain circumstances you have the right in accordance with the laws regarding the personal protection of personal data by requesting this through the contact form:
- Request access to personal data.
- Request the correction of personal data.
- The object of personal data processing.
- Request restrictions on the processing of personal data.
- Request the transfer of personal data.
- The right to withdraw consent to personal data.
If you wish to exercise any of the rights mentioned above, please contact us.
You will not need to pay any fees (or claim any fees). However, we may charge a fee if your request is not clear, repetitive or excessive. We have the opportunity to deny your request in this situation.
In order to honor your request, we may ask you for specific information to help us identify you and ensure that you have the right to access that personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to a person who is not entitled to receive it. We may also contact you to request additional information regarding your request.
We try to respond to all requests within a month. Occasionally, it may take longer if your request is complex or if you have multiple questions. In this case, we will let you know.
Legal basis – The legitimate interest is the interest of our business in its management and administration to allow us to offer you a potential impact and your rights before processing your personal data for our interests. We do not use personal data for our own activities (if we do not have your consent or if it is not allowed by law). You may obtain additional information about how we evaluate our legitimate interests against any potential impact on you with respect to certain activities related to our contact.
Fulfillment of the contract – represents the processing of personal data where it is necessary for the performance of a contract to which you are a party or to take action on your request before concluding such a contract.
Independence of an obligation or a legal regulation – means the processing of your personal data in case they are necessary for the observance of an obligation or legal regulation to which we are subject.
Third parties are considered:
– Service providers (acting as processors) in Romania that provide IT and systems administration services.
– Professional advisers (acting as common data processors or collectors) including lawyers, bankers, auditors and insurers from Romania who provide consulting services, legal services, banking services, insurance services, accounting services.
Your rights are as follows:
Request access to your personal data – This right allows you to receive a copy of the personal data we hold about you and to verify that we process this data in accordance with legal regulations.
Request the correction of the personal data we hold about you – This allows you to request the correction of any incomplete or inaccurate data it holds about you, and it may be necessary to verify the correctness of the new data you provide to us.
Request the deletion of your personal data – This allows you to request the deletion of your personal data, if there are no good reasons to continue processing this data. You also have the right to request the deletion of your personal data in cases where you have successfully exercised your right to object to the processing of personal data, in situations where we have processed your information illegally or in cases where we are obliged to delete your personal data in accordance with local law. We may not be able to comply with your request to delete personal data for legal reasons.
Objection to the processing of your personal data – If we rely on a legitimate interest (or those of a third party) and there is a particular situation that will cause you to object to the processing of your personal data and to the extent that your fundamental rights and freedoms are violated. You also have the right to object if we process your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate reasons to process your information that goes beyond your fundamental rights and freedoms.
Request restriction on the processing of your personal data – This allows you to request that we suspend the processing of your personal data in the following scenarios: (a) if you wish to establish the accuracy of your data; (b) if the use of the data is illegal, but you do not wish to delete such data; (c) if you need to store the data, even if we no longer need that data because you need to establish, file legal claims, or (d) you have allowed us to use your data, but we need to verify that we have reasons legal grounds for using them
Request the transfer of your personal data to you or to a third party source. – We will provide you or a third party you have designated, your personal data in a commonly used format, in electronic format. Please note that this right only applies to automated information on which you have initially given us explicit consent to use this data or where we have used the information to enter into a contract with you.
Withdrawal of consent at any time we rely on your consent to process personal data belonging to you. – However, this will not affect the legality of any processing carried out before withdrawing your consent. If you withdraw your consent we may not be able to provide certain goods or services. We will notify and advise you in this event, when you withdraw your consent.